Privacy Policy

Introduction

At AI Estates, we value the trust our clients place in us. With over 10 years of experience in the real estate industry, we are committed to maintaining transparency, professionalism and responsible handling of the information shared with us.

This Privacy Policy explains how AI Estates ("we", "our", "us") collects, uses, stores and protects your personal information when you visit our website, submit an enquiry, request property information, register for an event or communicate with our team.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you interact with AI Estates through our website or other communication channels, we may collect information that you voluntarily provide to us.

Personal Information

• Your full name
• Email address
• Mobile or telephone number
• Property preferences
• Investment requirements
• Budget or location preferences, where provided
• Information submitted through enquiry forms

Technical Information

We may also collect limited technical information such as your browser type, device type, IP address, pages visited, referring website and general website usage information.

How We Use Your Information

The information collected by AI Estates may be used for the following purposes:

• To respond to your property enquiries.
• To provide information about properties and projects.
• To understand your property requirements.
• To process registrations and enquiries.
• To arrange property-related consultations.
• To communicate with you regarding our services.
• To send relevant property updates and offers.
• To improve our website and customer experience.
• To maintain website security and prevent misuse.
• To comply with applicable legal and regulatory requirements.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.

Cookies may help us analyse website traffic, remember preferences and improve website functionality and performance.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing of Information

AI Estates does not sell or rent your personal information to third parties.

Where necessary, your information may be shared with trusted service providers, property developers, business partners or relevant stakeholders for the purpose of responding to your enquiry or providing requested real estate services.

Information may also be disclosed where required by law, regulation, legal proceedings or a lawful request from an authorised authority.

Data Security

AI Estates takes reasonable administrative, technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no method of electronic transmission or storage over the internet can be guaranteed to be completely secure. While we take reasonable steps to protect your information, absolute security cannot be guaranteed.

Your Rights

Subject to applicable laws, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information held by us.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent for certain communications.
• Opt out of promotional communications.

To exercise any applicable rights, you may contact the AI Estates team using the contact details provided on our website.

Third-Party Websites

Our website may contain links to third-party websites, platforms or services. These websites may have their own privacy policies and terms of use.

AI Estates is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

Updates to This Privacy Policy

AI Estates may update this Privacy Policy from time to time to reflect changes in our services, website functionality, privacy practices or applicable legal requirements.

Any updates will be published on this page along with the revised "Last Updated" date.